Installation

To install Soft School, your web server must be running PHP 7.0 to 8.0 and MYSQL 5.5 or higher (MYSQL 8 not supported). We have tested it with Windows, Mac and Linux but for optimum performance we will recommend to use Linux with Apache webserver. Below are a list of items you should ensure your host can comply with -PHP 7.0 to 8.0 MYSQL 5.5 or higher (MYSQL 8 not supported)MYSQL SQL_MODE must not contain ONLY_FULL_GROUP_BYmod_rewrite ApacheMBString ExtensionMYSQLi

During installation if you are getting 404 or Page not found error then following possible causes may be behind this -Check .htaccess file is present in your Soft School hosting directory. By default .htaccess files are hidden in cpanel, you can enable visible .(dot) hidden files from cpanel file manager setting option. .htaccess file already present in your downloaded package in respective folder.url rewriting module is disabled in your hosting.

Check following video tutorial for Soft School installation on cPanel hosting servers -

Check following video tutorial for Soft School installation on XAMPP localhost server -

Check following video tutorial for Soft School installation on XAMPP localhost server -

Using Windows based IIS Web Server hosting which is not recommended to use Soft School. We provide support only for Linux with Apache hosting for Soft School so its highly recommended to use Soft School on LAMP (Linux, Apache, MySQ, PHP) based hosting.mod_rewrite should be enabled on your hosting before installing Soft School.Place the web.config file in the folder where you are trying to install Soft School.Use the following web.config file to install on IIS server.<?xml

We provide support only for Linux with Apache hosting for Soft School so its highly recommended to use Soft School on LAMP (Linux, Apache, MySQL, PHP) based hosting.Use the following configuration if you are installing Soft School on NGINX. In the sample code config, there are some variables that you need to change manually based on your server.Advanced Configserver {listen Your_IP_ADDRESS_HERE:443 http2;# If you don't have http2 support, delete http2 here

During installation while Soft School installer importing database there is any issue occurred so may be database import has not completed so installer was stuck and unable to proceed at last step. In this case you should check your database and if there is any tables present  then remove all tables and again start Soft School installer from first step.

Generally this error occurred due to following reasons - 1. Please check for MYSQL user assigned for created database or not.2. Please check Hostname, it should be localhost, URL or ip address as suggested by your hosting provider.3. MYSQL Database name, Username and password should be correct and entered properly. After this if you still facing same issue then open support ticket at our support portal so we will check installation issue on your server.